Making a booking is easy. All you need is an email address. When the booking is made we send you a Paypal invoice for the amount of the booking. Once that is paid we send you a booking confirmation. You do not need to have a Paypal account to pay the Paypal invoice but you will need a credit card. If you would prefer to pay by bank transfer simply let us know when you make the booking.
Bookings are refundable up to 48 hours before the booked session. Bookings cannot be refunded inside 48 hours (as staffing levels are locked in). Bookings can always be rescheduled.
Our rewards program is a thank-you to students for their participation in our Kraftworks for Kids school holiday program. The Rewards Catalogue contains some of the equipment and consummables that we use in the program (such as paint and paint brushes) as well as a variety of kits that are not used in the program and are not available anywhere else. We think this makes our Rewards Program special -- and we're certain that students will as well.
Items in the Rewards Catalogue have a value in Rewards Points. Students are able to earn Rewards Points in a variety of ways. If a student does something that makes a Leader's task easier then that is guaranteed to earn a bunch of Points. They earn points if they bring a sibling to Kraftworks, or if they bring a friend who hasn't been to Kraftworks before, or even if they attend for more than one day during the school holidays.
We want parents to be able to see what their child is up to while they are at Kraftworks. If you follow us on Twitter then during the Session you will see periodic photographs of what your child is up to. If you are not on Twitter you can always take a look in our Gallery on this website - as we post the same images there at the end of the day.